26th ANNUAL CONSUMER COMPLIANCE SEMINAR
April 6-8, 2011: Airport Marriott, Orlando
Moderator: Phil Gay, CRCM, CRP, CAMS - President, Compliance Advisory Service, Coral Springs

Click here to download an exhibitor registration form.	A brochure with a registration form will be available to download approximately 90 days from the event.

The answers to your compliance related questions will be found at the Florida Bankers Association’s 26th Annual Consumer Compliance Seminar...the program that continues to meet the needs and consistently exceeds the expectations of Florida’s bank compliance professionals. This is the program that, for a quarter of a century, has grown along with the rising expectations and demands of this evolving discipline. This is the event that continues as the PREMIER consumer compliance educational event in the state. Once again, this seminar brings together a diverse offering of topics, solutions, and presenters...from nationally recognized experts to regional and local regulators and examiners. Join us in Orlando for the event that has become the largest and most significant statewide compliance offering in Florida.

What’s New This Year?
In 26 years, 2010 and 2011 have never seen so many far-reaching compliance changes at the same time. This year again identifies a series of current and pending changes of general interest, and the program is arranged to consolidate topics accordingly. For example, day 1 includes a general session discussion of many of these issues, followed by a series of detailed analysis presented by topic. Day 2 encompasses consumer lending and deposit/operations “essentials” sessions, opposite a variety of “toolbox,” “dashboard,” and best practices” topics affecting lending, deposit/operations, BSA/AML, anti-fraud, and related subjects. Day 3 is devoted to several areas of impact given the current economic climate...from customer service, to community and fair lending, to responsiveness to customer complaints, collections, and confidence.

Important Peer Exchange
Best of all, the program offers a unique and recurring opportunity for peer exchange. Some Florida compliance professionals have attended every year, while others have only recently discovered the benefits of bringing a friend. Sharing experiences among peers and applying “lessons learned” from presenters has contributed to the continuing “value-added” success of the program. This combination has made the “take-away” benefits invaluable.

Value Added Cost Benefit
As a manager and compliance professional, you recognize the continuing pressure to achieve success and to respond to failures. You continue to look for ways to work smarter and more effectively, and to generate the desired results. This program will provide more value-added cost-benefit than any seminar of its kind. Judging by last year’s success, it was among the largest and most varied and wide-ranging ever. Join your friends and colleagues this year for the state’s best known and longest running continuous statewide compliance educational event. Help us celebrate the 26th anniversary of this event and the program’s theme of “Compliance Challenges: Bridge to the Past...Preparing for the Future.”

Who Should Attend?
All compliance and regulatory risk officers, compliance support staff, examination liaison personnel, legal, audit/review managers and staff, operations specialists, those involved with lending and deposit-related compliance functions, BSA/AML specialists, fraud investigators and security specialists, and any members of the Compliance Committee. This event is designed for those with various levels of experience; from those with new compliance assignments to supervisors to experienced veterans; for first-timers or those needing a little refresher or “exam-prep.”

CRCM & CLBB Certification Continuing Education
The 2010 seminar qualified for 19.50 Certified Regulatory Compliance Manager (CRCM) and 12.75 Certified Lender Business Banker (CLBB) continuing education credits toward these certification programs of the Institute of Certified Bankers. We are anticipating the same for 2011.

Hotel Information
We ask that participants make their own reservations. The seminar hotel is the Airport Marriott, 7499 Augusta National Drive, Orlando, 32822. The rate is $136.00 for a single/double room. Tell reservations you are attending the 26th Annual Consumer Compliance Seminar. To make reservations, call (800) 228-9290 or (407) 851-9000. In order to ensure yourself a sleeping room, please make your reservations before the March 15, 2011 cutoff date. After that date, reservations will be accepted on a space/rate available basis. Rooms at this seminar also have a tendency to be sold out before the cutoff date.

Attire
Dress for all sessions is business casual. The meeting rooms tend to be cool at times and we advise you to dress accordingly.

Click here to download an exhibitor registration form.	A brochure with a registration form will be available to download approximately 90 days from the event.