PROBLEM LOANS: 3 Part Series
Speakers: See Below

Part 1 July 21, 2008, 2:30-4:30 ET
Effective Collection Techniques for Consumer Loans
Learn tools, tips and techniques guaranteed to be effective in dealing with past due accounts. Role rate analysis, call volumes and contact rates will be covered in detail along with a discussion of personal bankruptcy. Upon completion, participants will be able to:
v Write more persuasive collection letters
v Develop an effective legal repossession process
v Identify strategies for dealing with delinquents
v Improve telephone collection techniques
v Comply with Fair Debt Collections Practices Act
v Better understand bankruptcy management
Who Should Attend: Branch managers, collections personnel, personal bankers, consumer lenders and loan review staff.
Presenter: David Kemp, Bankers Management, Inc.

Part 2 July 28, 2008, 2:30-4:30 ET
Early Warning Signs for Commercial Loans
After marginal loans are closed and funded, there is usually an opportunity for the loan officer to observe warning signs to prevent those loans from becoming classified or even going into bankruptcy. This course provides an “Early Warning System” for prospective borrowers and loans already in the portfolio. Highlights include:
v Loan grading
v Loan review
v Bankruptcy control
v Overdraft management
v Credit policy
v Work-out strategies
Audience: Senior lenders, loan officers, branch managers, credit analysts, loan review and compliance officers.
Presenter: David Kemp, Bankers Management, Inc.

Part 3 August 14, 2008, 2:30-4:30 ET
Repossession & Sale of Collateral
Converting collateral to cash is full of pitfalls in both the repossession of the collateral and the process of disposition. This program covers the various remedies and best practices available to secured lenders including:
v A thorough review of changes in Revised Article 9 concerning default and enforcement
v How to properly repossess and dispose of collateral, including on-line auction items, such as ebay
v How to avoid penalties for failure to comply
Topics for discussion include:
v Default
v Debtors, obligors and guarantors
v Collection and enforcement of secured parties
v Disposition of collateral after default
v Notice of disposition and sale procedures
v Deficiencies judgments and the “Rebuttable Presumption” rule
Audience: Secured lenders including loan officers, compliance officers, workout and collection officers. Content is at the basic level.
Presenter: John T. McGarvey, Morgan & Pottinger, P.S.C.

Registration Fee
$260 per event, per location
$720 for all three events, per location