Registration is now open for the 2026 Consumer Compliance Conference!
Now in its 39th year, this forum delivers timely insights on rule changes, enforcement trends, and practical strategies in consumer lending, deposits, risk, audits, and performance. Led by Sarah Oliver of Saltmarsh and Carolina Otalvaro of Cypress Bank & Trust, the sessions are ideal for compliance pros, exam liaisons, auditors, legal and ops leads, CRA officers, and more. Whether you're new or need a refresher, this is your chance to stay informed and exam-ready.
Hotel Information
|
Orlando Marriott Lake Mary
1501 International Parkway, Lake Mary, FL 32746 Room Rate: $169 per night ++ Book your room online All attendees are required to make their own reservations. You may do so by calling 800-228-9290 and identify yourself as being with the FBA's 39th Annual Consumer Compliance Conference to obtain the $169.00 room rate. Be sure to make your reservations before the cut-off date of February 16, 2026. After this date all reservations will be accepted on a space and rate availability. Event Contact: Olga Williams Phone: 850-701-3501 Email: [email protected] |
Schedule
|
Tuesday, March 10th
7:45 AM - 8:30 AM Breakfast & Networking 8:30 AM - 5:30 PM Program 5:30 PM - 6:30 PM Networking Reception Wednesday, March 11th 7:45 AM - 8:30 AM Breakfast & Networking 8:30 AM - 5:30 PM Program 6:00 PM - 7:30 PM BONUS EVENT: Tool Sharing Workshop Thursday, March 12th 7:45 AM - 8:30 AM Breakfast & Networking 8:30 AM - 12:00 PM Program 1230 PM - Program Adjourns |
This year's agenda is exceptionally robust! Explore the comprehensive schedule by clicking on the "Schedule At A Glance" button. We extend our heartfelt gratitude to Sarah Oliver, CRCM, Director of Financial Institutions at Saltmarsh, and Carolina Otalvaro, CAMS, SVP at Cypress Bank & Trust for their invaluable assistance in curating and organizing our program. |
Sponsorship & Exhibitor InformationExperience the unparalleled opportunity to connect with numerous compliance professionals, all in one dynamic event setting by sponsoring and/or exhibiting at the FBA's Consumer Compliance Forum. For more information, please click on the button to the right.
Sponsorship & Exhibitor Contact: Annie Coldstream [email protected] |
Primary Facilitators
Sarah Oliver, CRCM, is a Director in the Financial Institution Advisory Group of Saltmarsh. Her primary areas of expertise include providing compliance reviews, assisting with special research matters and consulting on deposit and lending related regulations as well as marketing approaches for financial institutions. Other areas of expertise include FCRA and centralized compliance management systems. Prior to joining Saltmarsh, Sarah worked for small and large banks, gaining over a decade of experience through CFPB examinations and leading regulatory change and implementation teams.
Carolina Otalvaro, CAMS is Senior Vice President Compliance/BSA Officer at Cypress Bank & Trust, where she leads the bank’s BSA, AML, and financial crime, and the compliance management program. With more than 20 years in financial services and experience as a former regulator, she combines deep regulatory insight with a proven record of designing and implementing enterprise-wide compliance frameworks, managing complex remediation projects, and aligning risk management with business objectives. A Certified Anti‑Money Laundering Specialist and Northeastern University graduate in International Business and Finance, Carolina is a persuasive leader and regulator liaison who builds high-performing teams, drives measurable programmatic improvements, and cultivates a strong culture of compliance across the organization. She also serves on the board of the Central Florida Compliance Association, where she advances industry best practices and mentorship.
Event Contact: Olga Williams
Phone: 850-701-3501
Email: oj[email protected]
Carolina Otalvaro, CAMS is Senior Vice President Compliance/BSA Officer at Cypress Bank & Trust, where she leads the bank’s BSA, AML, and financial crime, and the compliance management program. With more than 20 years in financial services and experience as a former regulator, she combines deep regulatory insight with a proven record of designing and implementing enterprise-wide compliance frameworks, managing complex remediation projects, and aligning risk management with business objectives. A Certified Anti‑Money Laundering Specialist and Northeastern University graduate in International Business and Finance, Carolina is a persuasive leader and regulator liaison who builds high-performing teams, drives measurable programmatic improvements, and cultivates a strong culture of compliance across the organization. She also serves on the board of the Central Florida Compliance Association, where she advances industry best practices and mentorship.
Event Contact: Olga Williams
Phone: 850-701-3501
Email: oj[email protected]